Case Study - Building a cross-brand loyalty rewards experience
Scorii gives shoppers one place to collect points from participating businesses and redeem them through a unified rewards marketplace.
- Client
- Scorii
- Service
- Loyalty Platform, Consumer App, Merchant Experience
- Status
- Active case study
- Website
- scorii.app
Overview
Most loyalty products are isolated to a single business. Scorii is more ambitious: it creates a shared rewards layer across multiple brands while keeping the customer experience simple enough for everyday use.
That means the product has to work for both sides of the marketplace. Shoppers need instant clarity on earning and redemption, while participating businesses need a system that feels easy to adopt and easy to explain.
What we did
- Rewards Wallet Experience
- Merchant Onboarding Flows
- Cross-Brand Loyalty Design
- Redemption Journey Mapping